Communications Specialist, Cuyahoga County
Miranda Kortan | Communication Studies | Class of 2014
(Photo courtesy of Cuyahoga County)
As a communications professional, Miranda Kortan is always prepared for the unexpected. A typical day in her role as communications specialist in Cuyahoga County includes proactively developing stories about county projects and initiatives for external audiences, including media and residents. But she鈥檚 always ready to rise to the challenge, should a crisis occur.
鈥淭he communications classes at Kent State (taught me) that it鈥檚 not a matter of 鈥榠f鈥 an unexpected event, emergency or communications crisis occurs, but a matter of 鈥榳hen,鈥 and discussing ways to be proactive, transparent and accountable in those situations,鈥 she says.
Miranda has carved out her niche in public affairs communications, a career field she was well-prepared for, thanks to these communication studies classes and a semester spent in Washington, D.C. She participated in the Washington Program in National Issues (WPNI), a selective 15-week program where Kent State juniors and seniors study the U.S. political process and national and international policy issues while completing an internship.
Miranda鈥檚 internship was in the communications/press secretary office at NASA, where she gained experience working press events and became familiar with the day-to-day rhythm and situations she encounters in her current job.
鈥淰isiting governmental and non-governmental organizations while participating in WPNI, including attending briefings from specialists in the field, provided insight on matters such as the economy, human services, fairness and equity, and public safety which are important topics that the County addresses every day.鈥