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FAQ

MOBILE WALLET FAQs

 

WHAT SOFTWARE OR HARDWARE DO I NEED?

If you have an iPhone or an Apple Watch: use the Apple Wallet app, which comes pre-installed and works with iPhone or Apple Watch devices running iOS 6 or later.

If you have a smartphone running an Android operating system: use the Google Wallet app, which you can download from Google Play Store.

 

I DELETED THE TICKET DELIVERY EMAIL BEFORE DOWNLOADING THE TICKET(S) TO MY DIGITAL WALLET… HOW CAN I STILL GET THEM?

If you have an account and your smartphone, not to worry. Sign in to your account, navigate to My Tickets choose the event, and download your mobile tickets from there.

 

HOW DO I USE MY MOBILE WALLET TO ENTER THE VENUE?

Once you have saved your mobile tickets to your Apple Wallet or Google Wallet, open your app and tap on the ticket so it displays on your smartphone. And then, hold the smartphone so that the back is close to the scanner like you are tapping your phone to the scanner. 

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