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Have trouble effectively dealing with workplace conflict? Ever feel like you spend too much time going around and around without any resolution?  Then, this is the course for you!

Guided by a self-assessment tool and practical exercises, you will:

• Discover their preferred conflict management style
• Learn how to distinguish between the different styles of conflict
• Gain practical experience in applying conflict styles
• Explore communication strategies

This workshop is ideal for all Kent State faculty and staff.

This workshop counts toward 3.0 hours of your annual Beyond Compliance requirement.